Refund and Returns Policy

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Refund and Return Eligibility

We offer a full money-back guarantee for all purchases made on our website. If one of the designs you purchased has some defects that you have purchased from us, you can get your money back, but we need evidence of these defects.

Timeline For Return

If it exceeds 40 days after completing the purchase process and you did not inform us of any problem you encountered with the digital files, we are very sorry for not helping you at that time. At this time, we can fix problems and defects in the design you purchased and you are also entitled to a refund, You are eligible for full reimbursement within 40 days of your purchase.

We encourage our customers to try the digital files they purchased on the first days after their purchase to ensure they fit your needs.

How to Initiate Return

We welcome the acceptance and hearing of all the opinions of visitors to our site, and we want to know well what you think of our designs. If you purchased some designs and found some defects in them or in some of them during the implementation process, you do not need to worry. You can contact us via the mail located in the footer of the site, which is [email protected], by the WhatsApp number written on the Contact page, or through the Contact page with a detailed explanation of the problem that you may have encountered in the design.

You must provide us with the Order number to investigate the problem and to complete the return request.

If you have any additional questions or would like to request a refund, feel free to contact us.

Method of Refund

Once it is confirmed to us that the information is correct and that there are defects in the design that you purchased, we will refund the amount you paid for this design to your account via Paypal, which is the payment method that is currently working officially, and the amount will be refunded immediately after reviewing the refund request.